Privacy Policy

Last updated: December 2025

Aviin by Chamunda Design Studio (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or make a purchase from us.

1. Who We Are

This website is operated by Chamunda Design Studio, based in London, United Kingdom.

Contact Email: chamundadesignstudio@gmail.com

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers; we do not store card details)

b) Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate order updates and respond to customer support enquiries

  • Improve website functionality, performance, and user experience

  • Comply with legal, tax, and regulatory obligations

  • Send marketing or promotional emails (only where you have provided consent)

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to fulfil and manage your orders

  • Legal obligation – for accounting, tax, and regulatory compliance

  • Legitimate interests – to improve services, security, and fraud prevention

  • Consent – for marketing communications, where applicable

5. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with trusted third parties, including:

  • Payment service providers (e.g. Stripe, PayPal)

  • Shipping and courier partners

  • Website hosting, analytics, and technical service providers

All third parties are required to comply with UK GDPR and only process data as necessary to provide their services.

6. Cookies

Our website uses cookies to:

  • Enable essential website functionality

  • Analyse website traffic and usage patterns

  • Improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or misuse.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders and provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce our policies

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Restrict or object to certain processing activities

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:

Email: chamundadesignstudio@gmail.com

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.